> For the complete documentation index, see [llms.txt](https://docs.ninox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ninox.com/user-hub/administration/contact-support.md).

# Contact Support

Use **Contact support** when something is not working or you need help from the Ninox support team.

Fill in all form fields before you submit your request. To help the team understand the issue faster, include what you tried, what happened, and a screenshot or file if it helps.

{% stepper %}
{% step %}
**Open your profile menu**

In the main navigation, go to the very bottom.\
Click your **profile** button.
{% endstep %}

{% step %}
**Select Contact support**

In the profile menu, click **Contact support**.
{% endstep %}

{% step %}
**Fill in the form**

Fill in all fields in the form.\
Enter your email address, first name, and last name.\
Select a topic, then add a subject and your message.
{% endstep %}

{% step %}
**Add an attachment if needed**

Click **Choose Files** to attach a file.\
This is useful for screenshots or other supporting material.
{% endstep %}

{% step %}
**Submit your request**

Click **Submit**.\
Your support request is then sent to the Ninox support team.
{% endstep %}
{% endstepper %}


---

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