> For the complete documentation index, see [llms.txt](https://docs.ninox.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ninox.com/user-hub/administration/contact-support.md).

# Contact Support

Use **Contact support** when something is not working or you need help from the Ninox support team.

Fill in all form fields before you submit your request. To help the team understand the issue faster, include what you tried, what happened, and a screenshot or file if it helps.

{% stepper %}
{% step %}
**Open Help & support**

In the left sidebar, go to the bottom section.\
Click <i class="fa-circle-question">:circle-question:</i> **Help & support**.
{% endstep %}

{% step %}
**Select Contact support**

In the menu that opens, click **Contact support**.
{% endstep %}

{% step %}
**Fill in the form**

Fill in all fields in the form.\
Check your email address, first name, and last name.\
Select a topic, then add a subject and your message.
{% endstep %}

{% step %}
**Add an attachment if needed**

Click **Choose Files** to attach a file.\
This is useful for screenshots or other supporting material.
{% endstep %}

{% step %}
**Submit your request**

Click **Submit**.\
Your support request is then sent to the Ninox support team.
{% endstep %}
{% endstepper %}


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.ninox.com/user-hub/administration/contact-support.md?ask=<question>&goal=<endgoal>
```

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